EzStaw

Guides

The guides are still being written.

We would rather publish nothing than publish filler. Until the first ones land, here are the questions merchants actually ask us — answered straight, with the detail one click away.

How do I actually get a store online?

You describe your shop in your own words, or upload photos, or point us at the catalogue you already keep on WhatsApp. EzStaw builds the store, logo and pages from that in under a minute, and you edit anything you don't like.

Walk through the whole thing

How does escrow protect me?

Your customer pays with Orange Money or Afrimoney and EzStaw holds the money. It moves to your wallet once delivery is confirmed. Neither side has to go first, which is the reason most online deals fall apart.

See how a payment moves

What does it cost me per sale?

The free Launch plan takes 5% per transaction. Starter drops that to 3.5% for Le 199 a month, and every paid plan runs a 15-day trial before you are charged anything. There is no setup fee on any plan.

Compare the plans

How do I know my money is safe with you?

Every leone is written to a double-entry ledger, every order, payment and refund is logged, and we verify the identity of every merchant taking payments. That page also lists what EzStaw will never ask you for, so you can spot someone pretending to be us.

Read how it's protected

What can I build if my trade is unusual?

Four worked setups — fashion, provisions, electronics and cooked food — showing how variants, bulk import, channels and escrow fit each one. They are examples of the product, not customer stories.

Look at the examples

What happens when an order is refunded or disputed?

The refund and escrow policy sets out where a payment sits between paying and delivery, when it reaches you, and what happens when an order goes wrong. It is the policy itself, not a summary of one.

Read the policy

Or skip the reading and build one.

The free plan needs no card. You will learn more in a minute than a guide could tell you.